What's faster, paper prints or metal prints?
- Paper prints: fastest, I print most sizes myself and ship them out within only a few days!
- Metal prints: slower but come ready to hang on the wall and don't need a frame.
How long does it take to print my order?
- After being made, shipping time estimates are additional to production time.
What are current production times?
- Paper Prints: 2-3 days
- Metal Prints: 5-9 business days (rush service) | 15-18 business days (standard/included)
If you're in a hurry to receive an order -- let me know by replying to your order confirmation email! I personally monitor these inboxes and I'd be happy to help rush an order, both in production and in shipping.
If you're in an extra hurry to receive an order, add a manual 20% up-charge to the "TIP" section of your order.
For example, before adding rush service and not including shipping prices, If your print total is $50.00, please add a $10 "tip" for rush service. If your order total is $250, please add a "custom" tip of $50. Don't include shipping prices in the additional percentage.
Let me know by responding to the order confirmation or reaching out by clicking here to email me if you are in a super rush!
I'd be more than happy to help rush an order through production and get it shipped as fast as possible.
If you'd like to place an order for a print larger in size or in a different medium than what is available, click here to reach out!
I'd be glad to help with larger sizes/bulk quantities/additional mediums/discounts.
In the rare event of shipment damage, please respond (RE) directly to the shipping confirmation email you received at the time of dispatch with:
– Multiple photos of the damaged items(s) (3 photos or more images of the item itself)
– Multiple photos of the damaged envelope or packaging (2 photos or more: front, back)
– A photo of the attached shipping label (2 photos: close up of the label only and full shot of the damaged envelope + label)
– A photo of the item and the envelope (damaged) in one photo.
Immediately after ordering, you should receive a confirmation email from me! You will be emailed next when your order ships.
Order Status seen in your account:
Pending Payment: Payment still not completed. Please complete to ensure order is fulfilled!
Processing: Payment received. Status immediately following order placement. Good to go. Next up: printing, packing, and shipping!
Refunded: Order partially or fully refunded.
Cancelled: Order cancelled.
Click here to email me! I'd be glad to help!
